Frequently Asked Questions
IS MY CREDIT CARD INFORMATION SECURE WHEN PURCHASING FROM RDX?
Shopping with RDX is 100% safe and secure! Our customers' data is important to us. For more information, please refer to RDX's privacy policy.
DOES RDX PROVIDE A WARRANTY ON MY PURCHASES?
We guarantee 100% satisfaction. If for any reason you are not satisfied with your purchase, you may return it. Please note our return and refund policy.
IS ONLINE ORDERING FROM RDX SAFE?
Your data is very important to us – we ensure secure and protected transactions. Our online shop's server encrypts the transmission of all credit card and personal data using the internet standard SSL (Secure Sockets Layer). During encryption, the data is converted into small code fragments that cannot be read during transmission over the internet. If you have further questions about the security of online orders, please feel free to contact us.
HOW DO I VIEW THE ITEMS IN MY SHOPPING CART?
To view the contents of your shopping cart, click the "Shopping Cart" button in the upper right. There you can change the quantity of an item and then click "Update Cart". Items can also be deleted using the "Remove" button – after that, simply update the shopping cart again.
DOES MY BILLING ADDRESS HAVE TO MATCH MY CREDIT CARD ADDRESS?
Yes. To verify your credit card, you must enter the billing address exactly as it appears on your credit card statement.
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