FAQ

Fightora is an official RDX Sports distribution partner in Germany. At Fightora.de, we offer original RDX products for boxing, MMA, Muay Thai, combat sports, fitness and training.

Yes. Fightora offers original RDX Sports products sourced through official distribution channels.

Our range is suitable for beginners and recreational athletes as well as advanced athletes, coaches, clubs, combat sports schools and professionals.

Choose your desired product, select any available options such as size or colour, and add the item to your cart. Then proceed to checkout and follow the steps to complete your order.

All lightweight items are eligible for free worldwide shipping, with the exception of Europe. International shipping costs and available services vary depending on package size, weight, and destination country. We ship "heavy items" to the following locations. Please note that no express service is available for the shipping of heavy items.

Open the relevant product page, select the size, colour or other available options if required, and click “Add to cart”.

Yes. You can complete your purchase without creating a customer account.

After placing your order, you will receive the relevant order information and updates by email.

If you have a customer account, you can also access available order information through your account.

If you would like to change or cancel your order, please contact us at info@fightora.de as soon as possible.

If your order has already been processed or shipped, we may no longer be able to change or cancel it.

Fightora offers secure and convenient payment options. The payment methods currently available include:

• Visa
• Klarna
• PayPal
• Apple Pay
• Google Pay

The payment methods available for your specific order will be displayed during checkout.

Yes. Payments are securely processed through the payment providers available during checkout, using secure and encrypted connections.

For more information about how we handle personal data, please see our Privacy Policy.

First, check that your payment and billing information has been entered correctly.

If the payment still cannot be completed, try another payment method available during checkout or contact your payment provider.

If you continue to experience problems, contact us at info@fightora.de.

Orders within Germany are shipped with DHL.

Standard shipping within Germany costs €5.90.

Shipping is free for orders of €59.00 or more.

Delivery within Germany usually takes approximately 2–4 business days.

Yes. Once your order has been shipped, you will receive a shipping confirmation with tracking information so you can follow the status of your delivery.

Orders are shipped from Poland within the European Union.

First, check the current status of your shipment using the tracking information provided.

If your order is marked as delivered but you have not received it, or if the tracking status has not changed for an extended period, please contact us at info@fightora.de and include your order number.

Please contact us at info@fightora.de as soon as possible.

If your order has not yet been processed or shipped, we may still be able to update the address. Once the order has been shipped, we cannot guarantee that the delivery address can be changed.

Yes. At Fightora, you can return your order within 30 days of receiving it.

Please make sure the products meet the applicable return conditions. For full details, please see our “Withdrawal & Returns” page.

If you would like to return an item, please follow the return instructions provided on our “Withdrawal & Returns” page.

If you need assistance with your return, contact us at info@fightora.de.

Returns should be sent to:

CALVERTON sp. z o.o.
Pola Karolińskie 4
02-414 Warszawa
Poland

Please check the instructions on our “Withdrawal & Returns” page before sending your return.

For standard returns, the customer is responsible for the return shipping costs.

If you have received an incorrect, damaged or defective product, please contact us at info@fightora.de before returning it.

Yes. You may carefully inspect the product to check its size, fit and general characteristics.

Products should not be used beyond what is necessary to inspect them. If an item shows signs of use beyond normal inspection, this may affect the amount refunded.

The original packaging is not required to exercise your statutory right of withdrawal.

However, we recommend returning the product complete and securely packaged to protect it from damage during transport.

For sealed products that cannot be returned for health or hygiene reasons, a return may no longer be possible once the seal has been removed.

This may apply, for example, to sealed mouthguards.

Once your return has been received and processed, the refund will be issued in accordance with our return policy and applicable legal requirements.

The refund will generally be made using the same payment method used for the original purchase.

For full details, please see our “Withdrawal & Returns” page.

Please contact us at info@fightora.de and include your order number and details of the item you received.

We will review the issue and let you know how to proceed.

Please contact us at info@fightora.de before returning the product.

Include your order number and, where possible, attach photos showing the damage or defect. We will review the issue and provide you with the next steps.

Your statutory rights regarding defective goods remain unaffected.

Please check the sizing information and size charts provided on the relevant product page.

The correct size may vary depending on the product and its intended use.

If you are unsure which size to choose, feel free to contact us at info@fightora.de.

Product availability may vary depending on the model, size and colour.

If your preferred option is currently unavailable, please check the shop again later or contact us at info@fightora.de for assistance.

Yes. Fightora works with retailers, combat sports schools, clubs, coaches, gyms and other business customers.

We offer individual B2B conditions depending on order volume, product selection and the type of cooperation.

Yes. Bulk orders, regular orders and long-term partnerships are possible.

For more information, please visit our “B2B & Wholesale” page or contact us at info@fightora.de.

Yes. When you sign up for our newsletter, you will receive a 10% welcome discount on your first order.

The welcome discount:

• is valid for 30 days
• has no minimum order value
• can be used once per customer
• applies to the first order
• cannot be combined with other discount codes or promotions

No. The 10% welcome discount cannot be combined with other discount codes, promotional codes or ongoing promotions.

If you have any questions about products, orders, payments, shipping, returns or complaints, you can use our contact form or contact us directly:

Email: info@fightora.de

You can also contact us via WhatsApp.